BE SENSITIVE TO OTHERS
Don't criticise, condemn or complain.
Give honest and sincere appreciation.
Become genuinely interested in other people.
Be a good listener. Encourage others to talk about themselves.
Talk in terms of other person's interest.
Make the other person feel important - and do it sincerely.
Show respect for the other person's opinions . Never say, 'You're wrong'.
If you are wrong, admit it quickly and emphatically.
Let the other person feel that the idea is his or hers.
Try honestly to see things from the other's point of view.
Be sympathetic with other person's idea and desires.
Ask questions instead of giving direct orders.
Let the other person save face.
Give the other person a fine reputation to live up with.
Give honest and sincere appreciation.
Become genuinely interested in other people.
Be a good listener. Encourage others to talk about themselves.
Talk in terms of other person's interest.
Make the other person feel important - and do it sincerely.
Show respect for the other person's opinions . Never say, 'You're wrong'.
If you are wrong, admit it quickly and emphatically.
Let the other person feel that the idea is his or hers.
Try honestly to see things from the other's point of view.
Be sympathetic with other person's idea and desires.
Ask questions instead of giving direct orders.
Let the other person save face.
Give the other person a fine reputation to live up with.
IN ESSENCE, BE SENSITIVE TO OTHERS.
(Source: Book"HOW TO WIN FRIENDS AND INFLUENCE PEOPLE")
(Source: Book"HOW TO WIN FRIENDS AND INFLUENCE PEOPLE")
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